Refund & Cancellation Policy
Last updated: July 27, 2026
At Taco Zocalo, we want every guest to be happy with their meal.
1. IN-STORE ORDERS
If something is wrong with your order, tell our team on the spot and we will make it right.
2. ONLINE PICKUP & DELIVERY
Contact your fulfilling location within 30 minutes of receiving your order for any issues. Refunds are handled at the location's discretion.
3. CATERING
Full refund for cancellations made 48+ hours before the event. Cancellations under 48 hours may forfeit the deposit. No refunds after food preparation has begun.
4. HOW TO REQUEST
Email {EMAIL} or call {PHONE} with your order details.
This policy is provided as a general guideline; each location may have specific rules.
1. IN-STORE ORDERS
If something is wrong with your order, tell our team on the spot and we will make it right.
2. ONLINE PICKUP & DELIVERY
Contact your fulfilling location within 30 minutes of receiving your order for any issues. Refunds are handled at the location's discretion.
3. CATERING
Full refund for cancellations made 48+ hours before the event. Cancellations under 48 hours may forfeit the deposit. No refunds after food preparation has begun.
4. HOW TO REQUEST
Email {EMAIL} or call {PHONE} with your order details.
This policy is provided as a general guideline; each location may have specific rules.